TMA SUCCESS CASE

11111	22222	3333	5555

Pre-Sales Service:

-- Inquiry and consulting support.

-- OEM Service available

-- Visit to our factory.

-- Photos&Videos for your order before shipment.

After-Sales Service

-- 1 year or 2000 working hours (which occurs first) period quality warranty , during which we will repair or replace the defective parts free of charge if material or process defects occur and spare parts are in normal working condition.

-- Spare parts: STMA is dedicated to provide our clients with genuine spare parts with the highest quality,exact fitness and appropriate function.with our global distributor network,you are guaranteed with fast deliveries and services, wherever you are,please submit your spare parts request to us,and list products name ,description of required parts.we guarantee that your request will be handled quickly and appropriately.

FAQ

Q.What's the Certificate do you have?

A. STMA forklift meet with the ISO9001:2008 Quality System. All of our products with CE certificate. Some of our products meets the EPA requirements.

Q. What are our advantages compared with other manufactures/factories?

A.1) Reliable Quality: Carefully select regular manufacturers for supporting spare parts, like engines, bridge,transmissions, and many parts designed and produced by ourselves, always adapting the best materials

A.2) Fast Delivery: Generally, we can delivery within 10 working days in factory after receiving pre-payment from customers.

Q. Which payment terms can we accept?

A. Normally we can work on T/T or L/C.

A.1) On T/T term, 30% payment is required in advance for production, 70% balance shall be paid before delivery or againes the copy of original B/L for old long cooperation clients.

A.2) On L/C term, 100% irrevocable LC at sight without "soft clauses" can be accepted.

Q. Can we provide OEM SERVICE?

A. STMA can provide customized products according to customers' requirements, both OEM and ODM are acceptable.

STMA Industrial（Xiamen) Co.,Ltd

STMA Industrial（Xiamen) Co.,Ltd

Our company inherits the enterprise tenet of "honesty, customer first, quality first, timely delivery, service, whole staff participating, ceaseless improvement and pursuing excellence", and constantly develop new products to meet market demands, professional, high-quality, pioneering and energetic team, with a full range of skills, good reputation and professional ethics, to provide customers with comprehensive personalized service.